For a summary of LearnGood and GDPR, please see this overview.
Information we may collect from you
Through our website
You may give us information about you by filling in forms on our website or by corresponding with us by email, phone or otherwise. This includes information you provide when you register and subscribe to use our learning platform, contact forms and communications with our support.
The information you give us may include your name, email address, country, state, city, username, password, phone.
Personal identification information
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, send us a message from a contact form, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site.
Users may be asked for, as appropriate, name, email address, mailing address, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us.
Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. Users can request the deletion of this information by us at firstname.lastname@example.org.
Non-personal identification information
We may collect non-personal identification information about users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.
How do we use your data
Data collected through our website or registration/subscription to our learning platform
The data provided by users when registering to use our learning platform is used in the following ways:
- To send informative emails for the users on the 14-day free trial
- To send the monthly newsletter to all free trial users and paying clients
- Data provided by users on the free trial can also be used for marketing campaigns that might be suited for them such as invitations to webinars and events, content marketing campaigns, campaigns to convince users to upgrade to a paid plan, marketing research campaigns related to our platforms and industry, etc.
- Data provided by paying clients can also be used for marketing campaigns that might be suited for them such as invitations to webinars and events, content marketing campaigns, marketing research campaigns related to our platforms, campaigns to gather product feedback, etc.
Data hosted by clients on our platforms
Our clients are fully responsible for the data hosted on our platform and how they use it. In this case they are the “data collector” and we are the “data processor”. We only collect the data that clients use when registering for our platform.
How long do we store data
Client data such as registration details, company details, data stored by the client in our learning platforms, is stored as long as the client is registered to use our learning platforms. In the case of www.learn-good.com, after the 14-day free trial if the user does not upgrade to a paid plan, their registration is terminated and we delete their data.
Personal data gathered through marketing campaigns and website forms (such as contact forms on our websites) is stored until the user decides that they don’t want to receive updates from us anymore. We use email marketing to communicate with these contacts and there is a “Unsubscribe” option available in each email. If a person does not interact with our marketing campaigns for a period longer than one year, we will delete the contact information from our database.
How we protect information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
What rights users have over their data
If a User has left comments on this site then the User can request to receive an exported file of the personal data that this site holds, including any data provided by the User. Users can request that this data be erased. This does not include any data we are obliged to keep for administrative, legal, or security purposes. The same rights are available for any data associated with commercial transactions made with our company.
Acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on February 26, 2021